Can't recommend this fax printer

I purchased this a 6 months ago for light duty fax work, and it has worked reasonably well: out of 1000 pages printed there were only 4 paper jams. However, yesterday it notified me that my toner was empty and I needed replacement cartridge (which I didn't have since there was no "low toner" warning). It would not function regardless of what I did even though it was printing just fine so there was in fact toner in the cartridge. I did the usual stuff-took the cartridge out, shook it, and put it back several times, but to no avail.

I called customer service and they said I had to get a new cartridge to get it working. Nothing else could be done! I was totally shut down. Furthermore, the cartridge ran out at only 1012 pages (which I pulled off the maintenance sheet), so their claims about what you're buy appear to be false.

Why they couldn't just have a "low toner" and then let the customer decide when to replace the cartridge is beyond me.